I first met Hollie some 20 years ago after she had cold-called telephoned me about renting of new properties while I was working for a developer and she was looking for new business.
We got on straight from the start, and within a year she had secured all the managements of the company I was working for and became our sole property manager.
I have been impressed by Hollie’s application to her duties as required in the role of Property Manager.
She has fulfilled all requirements to a very highest standard, gained enormous respect from the tenants, management and myself. Hollie has an ability to build relationships on both sides and she can be relied upon to go the extra mile to ensure her clients receive the best service possible.
I now live overseas and Hollie manages all my properties for me (my family home and a rental investments) and I am indebted to her as she is more than capable of ‘doing the job’. I trust her advice and her knowledge on policies and procedures within the property manager law.
Hollie always has my best interests in mind at all times, she is prompt with repairs and maintenance plus regular inspections which are on time and reports back to me with photos and suggestions.
Hollie is an excellent property manager. I have used her services since 2005 and she currently manages two of my rental properties. Over the years, my property has barely been vacant she has managed to find quality tenants and managed to resolve any issues promptly. Highly recommended for her professionalism and attention to detail. Top marks for her service level!
Hollie has been my property manager for a few years now. I found her to be invaluable and would happily recommend her to anyone.
Prior to moving overseas a year ago Hollie’s details were referred through to me from a work colleague. Hollie promptly met with us and gave us her expert and professional advice. We did not need to look elsewhere as were more than satisfied! Hollie has done an outstanding job managing our property over the last year and will continue to do so, always gives great recommendations and has your properties best interest in mind. I would highly recommend Hollie and team to anyone looking for an outstanding property manager A++.
It was a genuine pleasure working with Hollie as tenants in a property she managed. She was extremely personable, professional and competent. She clearly cared about the ongoing state of the property and made sure any issues were resolved promptly.
As ex-pats who switch from rental to rental as work needs change, we have extensive experience moving between properties and agents. I can honestly say Hollie is the best rental agent we’ve ever had, and if she was available to manage our own property back in the UK I’d definitely use her!
We have used Hollie for many years to assist us with our rental properties. This has run very smoothly and to date I think we have had only a short period on being untenanted. She is knowledgeable, efficient, trustworthy and a pleasure to deal with. Absolutely no hesitation in recommending Hollie and her company for her services and comfortable in referring her to friends, family and clients that are looking for someone with competence in this area.
Hollie Joss was the property manager for our rented house for three and a half years. During this time she was always very professional, taking notice of all the maintenance the house required (especially things we pointed out) and tried her best to have them fixed in a timely manner. Hollie was very pleasant to deal with, and a great liaison between us and the property owner who was challenging to deal with. We highly recommend Hollie as a professional, trustworthy and friendly property manager.
Well done, Tracy.
We hear occasionally worrying stories about Tribunal decisions, but clearly the letter of the law was followed by Hollie Joss Property Management – and more particularly by you as agent directly concerned – and this therefore has ensured a satisfactory outcome.
Professionalism wins the day again!
Cheers
Browns Bay Landlord
Hollie and her team have done a wonderful job of managing our properties since she started Hollie Joss Property Management. We’ve been very happy with her no-nonsense, firm but fair approach to business. She’s been great at finding quality tenants who have protected the value of our houses. When things have gone wrong she’s been a great source of advice and has gone above and beyond for us. Highly recommended!
Hollie is awesome
Hollie is worth every penny. For the past 4 years I have had nothing but excellent service.
“Good work Hollie, I couldn’t have chosen a better Property Manager, honestly, you take a lot of headaches away from me, Nesh”
Four years ago we moved to Tauranga so we decided to let our Auckland properties through ‘Hollie Joss Property Management’. Previous to that we managed our properties ourselves. The transfer process was easy and efficient as Hollie took care of it all, on our behalf. We have found Hollie to be an excellent communicator, patient, courteous and extremely professional at all times. Since taking over our properties we have had nothing but top-quality service.
Monthly statements are clear and regular and together with the annual report make it easy for taxation purposes. Hollie is always happy to take the time to answer any of our questions and explain or clarify items on our statements. She communicates regularly by phone and e-mail, often after hours or at weekends. Hollie is also on top of all the latest legal requirements for landlords and gives excellent advice on what is required in a timely fashion. Hollie deals well with all the maintenance issues, taking the time to find out what is the most cost effective way to deal with matters. Hollie has an extensive network of trade contacts and her experience has ensured that we and our tenants have been very well looked after. Hollie also possesses strong personal relationship skills and deals with situations calmly and effectively. She is also tough enough to draw that hard line with tenants when it is needed.
We cannot speak highly enough of the service we have received. Hollie has been outstanding in her professionalism and support to us. Not only do we feel supported by Hollie but so do our tenants which has meant that they remain long term and look after our rentals well. Her approach has given us peace of mind when letting out our properties and we would highly recommend her to any prospective landlord.
Hollie has managed three properties for my husband and I over the past 15 years and her professionalism has been second to none. Her indepth knowledge of the rental market, her ability to market to quality tenants and her thorough vetting of all potential tenants has resulted in hassle-free renting and enabled us to build for our retirement via property. I can’t thank Hollie enough and would have no hesitation in recommending her if you are looking for property market knowledge, practical results, and peace of mind.